Bring your business knowledge into every answer.
Connect Notion, Google Drive, Confluence and uploaded material to agents that retrieve relevant context, cite sources and remember the conversation.
Answers connect back to your organization’s source material.
A conversation, connected to your business.
Unify useful material
Connect the documents, policies and structured information an agent needs for its particular job.
- Self-serve document ingestion
- Knowledge-source loaders
- Per-agent structured tables
Find the right context
Combine keyword and semantic retrieval, reranking and citations to support relevant grounded answers.
- Hybrid retrieval
- Cross-encoder reranking
- Source citations
Keep knowledge scoped
Separate organization knowledge and decide how much conversational history each agent should use.
- Tenant-isolated retrieval
- Cross-call memory controls
- Semantic conversation search
From a conversation
to a completed task.
Connect the steps that make the outcome possible.
- 01
Connect approved sources
Select the source material and organization that own the knowledge.
- 02
Scope the agent
Choose relevant corpora, structured tables and history behavior for the job.
- 03
Challenge the answers
Test missing information, ambiguous questions and conflicting material; inspect the cited source.
- 04
Improve from conversations
Use retrieval evaluations and conversation review to update knowledge and regression coverage.
Make it useful
in your business.
Start with a specific conversation, connect the right systems, and define what a successful outcome looks like.
knowledge and memory
customer support
partners
Can different clients use different knowledge bases?
Yes. Knowledge and retrieval are organization-scoped. Give each client its own content and access policies, then choose the relevant knowledge for each agent.
What should we validate before launch?
Test the permitted reads and writes, the identity and permissions of the connection, the handling of missing data, and the behavior when the receiving system is unavailable. Review the actual action result with the conversation.
Where do integration costs fit?
Voice plan allowances and external-service charges are separate considerations. Include your connected software subscriptions, carrier and provider usage, numbers and any agreed overage in the operating budget.
Keep exploring.
Answers grounded in your business. Context that carries forward.
Connect the information agents need to answer accurately and the context they need to continue a customer relationship. Keep business knowledge, structured records and conversation memory under organization-level control.
Explore productCustomer supportResolve the question. Preserve the relationship.
Give customers answers grounded in your knowledge and actions connected to your systems. When a conversation needs judgment, hand it to a person with the issue, attempted steps, and customer context intact.
Explore solutionsBuild a business with Vagary VoicePackage your expertise into a voice service customers buy.
Build a vertical offering, deliver client deployments, or embed voice in your existing product. Combine your domain expertise with branded experiences, reusable agents, isolated client organisations, and visibility into delivery costs.
Explore partnersGive every conversation
somewhere better to go.
Start with one agent. Build an operation around what works.