Put voice AI inside your operating boundaries.
Choose how your organisation authenticates, controls providers, handles data, and deploys conversation workloads. Bring security, platform, and operations teams into one concrete service design, with the controls to carry it into production.
A deployment shaped around your organisation’s responsibilities.
Control follows the conversation.
Govern access and actions
Connect enterprise identity and define who can configure agents, access conversations, manage credentials, and approve sensitive actions.
- SSO, SAML, and administrator MFA
- Custom roles and tenant isolation
- Audit trails and scoped API keys
Set the data boundary
Align recording, retention, provider credentials, and networking with the policies that govern your customer conversations.
- BYOK provider vault
- Consent, retention, and Zero Data Retention
- Data residency and static egress IPs
Choose the deployment model
Match infrastructure ownership and regional requirements to the way your platform and operations teams work.
- Dedicated and single-tenant deployments
- VPC and on-premises options
- Multi-region deployment and observability
From a conversation
to a completed task.
Connect the steps that make the outcome possible.
- 01
Define the service boundary
Map users, data classes, providers, regions, approved actions, and integration owners for the first business workflow.
- 02
Review a concrete deployment
Agree identity, networking, recording, retention, recovery, and support responsibilities. Review applicable trust artifacts and commercial requirements.
- 03
Validate operational acceptance
Test access boundaries, escalation, failure recovery, representative load, and audit visibility. Inspect workflow quality and unit cost alongside operational objectives.
Make it useful
in your business.
Start with a specific conversation, connect the right systems, and define what a successful outcome looks like.
Regulated service operations
Dedicated voice platforms
Multi-region customer service
Enterprise contact centre programmes
Can we use our own provider accounts?
Yes. The per-tenant BYOK vault supports provider credentials, including STT and TTS. Define ownership, permitted providers, key rotation, and cost attribution during deployment design.
Which deployment options are available?
Choose managed, dedicated, VPC, on-premises, and regional deployment options around your requirements. Establish which party owns infrastructure, provider access, upgrades, and incident response.
What should we bring to a deployment discussion?
Bring one target workflow, expected usage, identity requirements, data locations, retention rules, and integration owners. These inputs make architecture, acceptance criteria, and a commercial proposal concrete.
Keep exploring.
Give every conversation clear boundaries.
Control who can operate agents, what data they use, where workloads run and how information is retained. Bring enterprise governance into everyday voice workflows with organization-level policy and traceable actions.
Explore productTelephony & ChannelsBring AI to the numbers and calling systems you already use.
Connect business telephony to conversational agents without losing the operating choices behind it. Use managed numbers, existing carriers or SIP infrastructure for inbound service and outbound customer work.
Explore productAI + Human Contact CentreOne conversation. A coordinated AI and human team.
Let AI handle repeatable work while human agents focus on situations that need judgment. Keep routing, live supervision, customer context and quality review connected across the handoff.
Explore productGive every conversation
somewhere better to go.
Start with one agent. Build an operation around what works.