THREE WAYS TO BUILD THE BUSINESS CASE

Choose the pricing model that fits how you operate.

Buy a managed voice experience, retain your own stack, or agree on a verified business outcome. Start with the operating model. Make every cost boundary explicit.

Market, currency preference and calling destination are separate. They do not establish regional pricing or eligibility. Existing catalog prices remain in USD.

MANAGED VOICE

Scope the experience.
Understand the unit.

Choose the conversation quality and route your business needs. Price the delivered workload with the billable pulse, capacity and fixed costs visible from the start.

Standard: a focused configuration for routine conversations, grounded answers and approved actions.

Each profile is configured to your workload. Rates reflect the agreed AI, route and operating terms.Estimate managed voiceContinue with this configuration
YOUR MANAGED VOICE QUOTE SHOULD SHOW
AI profile
Standard · provider, model and voice configuration
Route & destination
The selected channel, direction, carrier and calling destination
Billable unit & pulse
Usage unit, billing increment, rounding and minimum charges
Concurrency
Included capacity, burst behavior and reservation requirements
Fixed costs
Platform commitment and any recurring service fees
Numbers & taxes
Number rental, activation or porting charges and applicable taxes
A complete unit price needs a complete configuration.
EXISTING PLATFORM SUBSCRIPTIONS · USD CATALOG

The platform catalog.
A clear starting point.

These are the existing USD platform subscriptions and voice-minute allowances. They are not a new regional tariff or a price for every configuration described above.

Build a cost estimate
START WITH ONE USEFUL AGENTStart here

Free

Turn a clear use case into a working first conversation.

$0/month
100 included voice minutesper month
Start with FreePlatform subscription · USD
RUN YOUR CUSTOMER WORKFLOWS

Pro

Bring recurring customer conversations into your operation.

$99.00/month
2,000 included voice minutesper month
Choose ProPlatform subscription · USD
COORDINATE A LARGER OPERATION

Enterprise

Plan more volume around your teams and business systems.

$299.00/month
10,000 included voice minutesper month
Choose EnterprisePlatform subscription · USD
Plan prices and minute allowances follow the commercial catalog.Discuss enterprise requirements

Provider usage, carrier traffic, phone numbers, overages and optional services can add to the subscription. Confirm applicable rates and inclusions before activation.

UNDERSTAND YOUR TOTAL

See what each
agreement covers.

These are potential cost components, not charges applied to every model. A pure outcome agreement prices the verified event without adding minute charges for the same work.

Your platformPlan + included minutes
Your conversationsUsage + providers + carriers
Your configurationNumbers + capacity + services

Platform subscription

Your starting commitment

The plan you choose and its included voice-minute allowance.

Published in the plan cards above

Conversation usage

Your actual workload

Billable voice usage and any minutes beyond the included allowance.

Overage rate confirmed for your plan

AI & speech providers

Your model and voice choices

Speech recognition, generation and AI processing for the configuration you select.

Provider billing units and routing affect spend

Telephony & numbers

Your calling footprint

Carrier traffic, destinations, number rental and any applicable number or porting charges.

Depends on carrier, region and number type

Concurrency & reserved capacity

Your operating window

The conversation capacity and reservations needed for inbound demand or scheduled campaigns.

Scope around your traffic and peak requirements

Human-agent seats

Your AI + human operation

The people who receive, supervise and complete customer conversations.

Seat configuration agreed for your operation

Optional services & support

Your service requirements

Additional usage, premium voices, support and other selected services.

Price and eligibility confirmed before activation

Dedicated deployment

Your architecture and controls

Dedicated, VPC or on-premises deployment and any associated networking or service requirements.

Separately scoped to your deployment
BRING YOUR PROVIDERS. KEEP THE COSTS CLEAR.

Your keys.
Your carrier.
One complete view.

BYOK and BYOC can preserve the commercial relationships you already have. Keep platform spend and direct-provider spend separate so your business case reflects the whole operation.

Explore provider & carrier connections
TWO COST BOUNDARIES. ONE BUSINESS CASE.
PAID TO VAGARY

Your Voice agreement

Platform subscription and the usage, numbers, capacity or optional services supplied under your configuration.

PAID DIRECTLY TO YOUR PROVIDER

Your existing contracts

Provider or carrier charges billed through your own keys, accounts and negotiated relationships.

Count each charge once. Reconcile both sides.
GROW WITH CONTROL

Know the cost.
Keep the controls close.

Give finance and operations the same view of usage and spend. Choose billing controls that fit your plan, permissions and configured services.

Start your first workflow

Estimate before spending

Evaluate expected usage and cost before expanding the operation.

Manage your credit wallet

Track balances, review purchases and add credit through top-ups.

Control auto-recharge

Set the recharge behavior and limits appropriate to your account.

Watch usage and budgets

Monitor allowances, consumption and the capacity your workloads need.

Keep invoices accessible

Find your billing records, receipts and payment information together.

Export for reconciliation

Bring usage and cost records into your finance and reporting workflow.

EXTEND THE CONFIGURATION

Add what the job calls for.

Scope optional services around the experience you need. Confirm the rate, eligibility and activation terms for each addition.

Additional usage

Plan for minutes beyond the included allowance and the top-up or overage behavior that supports your workload.

Premium voices

Explore the voice and provider choices that suit your brand, audience and conversation requirements.

Support & deployment

Define the level of assistance, dedicated environment and operational arrangements your organization needs.

Optional services are scoped separately; these cards do not imply universal plan inclusion.Scope your configuration
ENTERPRISE & PARTNER ARRANGEMENTS

Fit your operating requirements.

Scope enterprise commitments, data and deployment controls, support, capacity and procurement around the Voice model you select.

Plan an enterprise agreement

Deliver Voice for your clients.

Define a partner offering with client isolation, branding, delegated operations and a commercial model that makes your service economics explicit.

Explore partner arrangements
BEFORE YOU CHOOSE

Clear answers
about the costs.

Discuss your requirements
How do the three pricing models differ?

Managed Voice scopes the delivered conversation experience, including its AI profile, route, usage unit and operating requirements. Own Stack & Capacity separates your provider, carrier or agent relationships from the orchestration and capacity supplied by Vagary. Verified Outcomes defines charges around an agreed, evidenced business event. The applicable rates, inclusions and eligibility are confirmed for your configuration; the models are not interchangeable plan entitlements.

Does an outcome agreement also bill the same work by the minute?

Under a pure outcome agreement, the same work is not charged again as conversation minutes. Any hybrid agreement must explicitly identify its distinct charges before activation. Qualified leads, booked appointments, attended appointments, resolved cases and paid conversions each need their own evidence definition, acceptance rules, attribution, dispute process and reversal treatment.

Does choosing a market or display currency change the tariff?

No. Billing market, preferred display currency and calling destination are separate inputs to an estimate or commercial evaluation. A currency preference does not establish local pricing, payment eligibility or coverage. The existing subscription catalog below stays in USD; no exchange-rate conversion or regional offer is implied.

What do the published plan prices include?

The plan cards show the platform subscription and its included voice minutes from the commercial catalog. They are the starting point for your configuration. Telephony, number rental, provider usage, overages and optional services can affect the total; confirm their rates and inclusions before activation.

Can I start with the Free plan?

Yes. The Free plan is $0 and includes 100 voice minutes per month. Start with a focused agent and review its outcome. A free platform subscription does not make external carrier, number or provider charges free.

What happens when I use more than the included minutes?

Your selected plan and configuration determine the applicable quota, overage and top-up behavior. Confirm the overage rate, spending limits and any auto-recharge settings before live use. The cost estimator keeps overage costs explicitly unquoted until you supply a rate.

How do BYOK and BYOC affect the total?

Bring-your-own-key and bring-your-own-carrier configurations let you retain provider or telephony relationships. Separate charges paid to Vagary from charges paid directly to those providers. Use the relevant contracted rates in your estimate and avoid counting a charge twice when it is already included in a quote.

Are premium voices, support and dedicated deployments included in every plan?

No universal inclusion is implied by these plan cards. Premium voice options, additional support, human-agent seats, reserved capacity and dedicated deployments are scoped to the plan and services you choose. Their pricing, availability and terms are agreed before activation.

How should I estimate monthly costs?

Start with expected conversation volume and average duration. Add your quoted provider and carrier rates, any platform overage, number rental and optional-service costs. Use the cost estimator to see the breakdown. It labels incomplete quotes as partial estimates and excludes taxes and billing-unit differences.

How much concurrency do I need?

Conversation volume alone does not determine capacity. Duration, operating hours, bursty arrivals and campaign pacing all matter. Use the capacity planner for an initial average-load estimate, then validate peak demand, provider limits and any required reservation before launch.

Can I control spend and export billing information?

Vagary Voice supports usage visibility, cost-before-spend estimates, credit wallets, top-ups, auto-recharge controls, invoices and usage export. The controls available to your organization follow its plan, permissions and configured services. Review the relevant limits and recharge behavior before enabling paid activity.

START WITH A CONVERSATION WORTH HAVING

Make the first agent useful.
Build from there.

Start with 100 included voice minutes on Free. Bring a real customer job and a clear next step.