Bring AI to the numbers and calling systems you already use.
Connect business telephony to conversational agents without losing the operating choices behind it. Use managed numbers, existing carriers or SIP infrastructure for inbound service and outbound customer work.
An agent reachable through the right business number, with deliberate routing and media controls.
A conversation, connected to your business.
Choose your carrier path
Fit voice automation to the telephony relationships you want to keep.
- Connect Twilio, Exotel and Ozonetel media-stream workflows.
- Bring your own carrier through SIP trunking and native SIP media.
- Work with existing contact-centre and open-source telephony infrastructure.
Manage the business number
Keep discovery, assignment and ownership visible in the operating journey.
- Search, reserve and purchase numbers for the required use.
- Port or host existing numbers and assign them to an AI agent.
- Inspect voice and messaging capabilities and manage number release.
Control the calling experience
Support the signaling and media behaviors that live customer calls require.
- Handle DTMF, IVR navigation and answering-machine detection.
- Use secure media and carrier signaling allowlists.
- Connect recordings and idempotent carrier events to conversation operations.
From a conversation
to a completed task.
Connect the steps that make the outcome possible.
- 01
Choose the connection
Select managed numbers, an existing carrier or your SIP infrastructure.
- 02
Prepare the number
Complete relevant business verification and configure the number’s capabilities.
- 03
Bind the agent
Assign the agent and define incoming routing or outbound use.
- 04
Test the real route
Verify audio, keypad input, recording behavior and human transfer through the chosen carrier.
Make it useful
in your business.
Start with a specific conversation, connect the right systems, and define what a successful outcome looks like.
Add AI reception to an established business number.
Introduce automation alongside an existing contact centre.
Connect an enterprise SIP environment to multilingual agents.
What does BYOC mean here?
Bring your own carrier lets you connect an existing telephony provider through supported carrier or SIP interfaces. Your carrier relationship and its charges remain part of the deployment.
Are number rental and call usage the same charge?
No. Number rental, telephony usage and platform conversation usage are separate cost drivers. Review the live quote for the number, destination and configuration you choose.
Is open-source telephony the same as an open-source Voice product?
No. Connections to projects such as FreeSWITCH, Asterisk and Kamailio describe interoperability with those components. Each project and Vagary product retains its own license and commercial terms.
Keep exploring.
Turn the next incoming call into a next step.
Answer demand with an AI agent that understands why someone called, uses your business knowledge and takes action. Give routine questions a resolution and complex requests a clear route to your team.
Explore productOutbound CampaignsGive every outreach campaign a useful destination.
Run permissioned outbound conversations that qualify demand, confirm appointments and follow up on unfinished customer work. Coordinate audiences, timing, call handling and reporting from one operating surface.
Explore productAI + Human Contact CentreOne conversation. A coordinated AI and human team.
Let AI handle repeatable work while human agents focus on situations that need judgment. Keep routing, live supervision, customer context and quality review connected across the handoff.
Explore productGive every conversation
somewhere better to go.
Start with one agent. Build an operation around what works.