Give every conversation clear boundaries.
Control who can operate agents, what data they use, where workloads run and how information is retained. Bring enterprise governance into everyday voice workflows with organization-level policy and traceable actions.
A deployment your operations, security and procurement teams can evaluate together.
Control follows the conversation.
Define who can do what
Keep customer operations and administrative authority appropriately scoped.
- Use SSO, MFA and role-based permissions for team access.
- Separate organizations and protect tenant-specific knowledge and analytics.
- Inspect audit activity and manage active sessions and provider credentials.
Govern conversation data
Make consent and retention decisions part of the deployed workflow.
- Configure recording, consent and retention per tenant.
- Apply PII redaction, encryption and zero-data-retention options.
- Support customer data export and deletion with governed handling.
Fit the enterprise environment
Choose controls that match your architecture and review requirements.
- Evaluate residency and dedicated, VPC or on-premises deployment options.
- Use static egress and enterprise networking where required.
- Review trust artifacts, agreement scope and audit evidence in the procurement journey.
From a conversation
to a completed task.
Connect the steps that make the outcome possible.
- 01
Map the data journey
Identify callers, channels, providers, recordings and business-system connections.
- 02
Set the policy
Choose access, consent, retention and network controls for the intended use.
- 03
Evaluate the deployment
Review architecture and applicable agreements with the teams responsible for approval.
- 04
Operate with evidence
Use audit trails and policy-aware administration as teams and traffic grow.
Make it useful
in your business.
Start with a specific conversation, connect the right systems, and define what a successful outcome looks like.
A multi-organization rollout with separate customer data.
An enterprise using its own speech-provider credentials.
A privacy-sensitive workflow with deliberate recording retention.
Can we choose where the deployment runs?
Residency and dedicated, VPC or on-premises deployment options support different enterprise requirements. Evaluate the full data path, including connected providers, when selecting the appropriate configuration.
Does zero data retention mean every connected service retains nothing?
No. Apply the Voice retention configuration and review the separate behavior of speech providers, carriers and connected business systems. A complete policy needs to cover each service in the conversation’s data path.
Where should procurement check compliance requirements?
Review the trust centre and the applicable agreement or artifact for the proposed deployment. Scope, provider relationships and contractual commitments matter more than a general badge on a marketing page.
Keep exploring.
Put voice AI inside your operating boundaries.
Choose how your organisation authenticates, controls providers, handles data, and deploys conversation workloads. Bring security, platform, and operations teams into one concrete service design, with the controls to carry it into production.
Explore enterpriseKnowledge & MemoryAnswers grounded in your business. Context that carries forward.
Connect the information agents need to answer accurately and the context they need to continue a customer relationship. Keep business knowledge, structured records and conversation memory under organization-level control.
Explore productDeveloper PlatformBuild voice into your product. Keep control of the experience.
Use APIs, realtime clients and embedded conversations to make voice part of your application. Bring your own agent brain or compose the speech, knowledge and action capabilities your product needs.
Explore productGive every conversation
somewhere better to go.
Start with one agent. Build an operation around what works.