Give every student enquiry a clear way forward.
Help prospective students understand programmes, arrange counselling, and complete the next administrative step. Support admissions teams with multilingual conversations and a structured record of each student’s interests and questions.
From course enquiry to an informed counselling conversation.
Answers with a source. Memory with boundaries.
Make programme information accessible
Answer questions from your published course material, calendars, fee information, and admissions guidance.
- Institution-specific knowledge
- Multilingual and Indic voice options
- Language detection and code-switching
Prepare the counselling conversation
Capture programme interest, study preferences, and timing, then connect students with the relevant admissions team.
- Structured enquiry capture
- LeadSquared and CRM connections
- Counselling appointment booking
Follow through on the next step
Coordinate reminders and requested updates while keeping admissions decisions and unusual cases with staff.
- Scheduled follow-up calls
- SMS and WhatsApp actions
- Contextual counsellor handoff
From a conversation
to a completed task.
Connect the steps that make the outcome possible.
- 01
Publish the admissions brief
Add approved programme information and define how to handle eligibility questions, scholarships, deadlines, and uncertain answers.
- 02
Connect enquiry to counselling
Route enquiries by programme, campus, and language. Attach the student’s questions and preferences to the CRM record.
- 03
Inspect progression
Measure enquiry completion, attended counselling sessions, follow-up responses, and unresolved questions. Review application progression with your admissions data.
Make it useful
in your business.
Start with a specific conversation, connect the right systems, and define what a successful outcome looks like.
University admissions enquiries
Training-course discovery
Counselling coordination
Application administration reminders
Can the agent explain entry requirements?
It can explain approved, published information from your knowledge base. Admissions judgments, exceptions, and eligibility decisions go to the institution’s staff.
Can we serve students in different languages?
Yes. Configure language preferences, automatic detection, and Indic providers. Evaluate your programme terminology and mixed-language conversations with representative callers.
Where should an institution start?
Choose one programme or admissions queue. Connect the enquiry record and counsellor calendar, then inspect whether students reach the right human conversation with better context.
Keep exploring.
Turn interest into a conversation sales can act on.
Speak with inbound prospects, ask the questions that matter to your business, and capture a useful brief in your CRM. Give sales the prospect’s needs, fit, timing, and agreed next step before the first meeting.
Explore solutionsAppointment automationTake scheduling out of the back-and-forth.
Let customers book, move, or cancel an appointment in a natural conversation. Connect availability, business rules, and confirmations so every booking carries the details your staff need to prepare.
Explore solutionsVoice & LanguagesMake the conversation feel at home.
Give customers a voice they can follow, in the language they choose. Shape pronunciation, pace and turn-taking together so the agent listens as carefully as it speaks.
Explore productGive every conversation
somewhere better to go.
Start with one agent. Build an operation around what works.